Terms and Conditions

All prices are in Australian Dollars and are inclusive of Australian GST (Goods and Services Tax). A GST invoice will be issued.

Our Guarantee to you.

We will refund 100% of the purchase price to you upon the return of your remote control with these conditions:

1. All returned goods must have an invoice or invoice number.

2. Goods are returned at purchasers expense unless there is an error in shipping.

3. Goods must be in unused and new condition.

4. Refunds will be given at Thermo Controls sole discretion, by this we mean the refund could be via paypal, credit card or bank deposit.

5. There is no refund on shipping charges.

6. Fourteen (14) days from invoice date is the allowable time to return the goods, anything after 14 days will be at Thermo Controls sole discretion.

Freight / Delivery and handling

We ship within two business days of your order via courier service or registered mail. We will use what we feel are the best means to ship your goods. When goods are delivered to you they must be signed for unless previous arrangements have been made. If the goods are returned to us, there will be an additional freight charge. This is the sole reason we ask for your phone number.

We DO NOT deliver to:

* overseas locations except New Zealand and Singapore

Thermo Controls will not take responsibility for any orders that go missing due to incorrect delivery information provided by you.


Insurance for damage during transportation is not covered unless you have requested and paid an insurance premium.

Dispatch & Delivery

Thermo Controls will dispatch your order within 2 working days, subject to availability. Our dispatch department will advise you if there is any hold up on your order.


The information contained in this site may contain technical inaccuracies, typographical or bibliographical errors. All liability of Thermo Controls howsoever arising for inaccuracies or errors is expressly excluded to the fullest extent permitted by law.

These Terms and Conditions are governed by the laws in the State of Queensland, Australia and you irrevocably and unconditionally submit to the non-exclusive jurisdiction of these courts in the State of Queensland, Australia and any and all courts which may hear appeals from those courts.